LifeLine was established in 1970. This was out of a need for community members to have access to a 24-hour telephonic service that can assist them to address the psychological and social stresses and trauma that they are struggling to deal with.

For example; family problems, trauma, depression, loneliness,  pregnancy, HIV infection/affection, bereavement, sexual and gender violence, substance abuse, or any other situation where a person is struggling to cope with life, in general.

Vision

Improved emotional wellness in individuals and communities throughout South Africa.

Mission:

LifeLine aims to cultivate and grow emotional wellness in individuals and communities

  • By healing emotional trauma and crisis through counselling;
  • By reducing emotional trauma and crisis through training and capacity building, engaging and mobilising communities. 

Values:

We hold to a set of guiding principles that govern the way we work and engage with communities.

Integrity

We believe in the value of Emotional Wellness and we practice what we preach by seeking ways to pursue it for ourselves and others.

Diversity

We deeply respect and value the differences in people and culture and believe that Emotional Wellness is a universal human need.

Passion

We commit to do all we can to promote and facilitate Emotional Wellness.

Innovation

We want to get out of old moulds and mindsets and apply fresh thinking in our quest for ‘Emotional Wellness for All’.

In the 1960′s, Alan Walker a Protestant clergyman, received a telephone call from a Roy Brown, a man who was so desperate that he said he had written a letter, outlining his intention to commit suicide. The minister arranged to met him the following Tuesday, but before the meeting could take place, he learned that Roy Brown had committed suicide.
It was then that Alan Walker decided to start a telephone service that would offer support and hope to those in distress. LifeLine came into being in Sydney, in 1963.

The Rev. George Irvine, and The Rev. Paul Welsh started LifeLine Ekurhuleni (East Rand) in Benoni in 1970.
Today LifeLine International has over 250 centres in 14 different countries. There are 26 LifeLine centres in Southern Africa.